Refund policy

**2B OATH Return & Refund Policy**

At **2B OATH**, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a **30-day return and refund policy** on all eligible items.

**Eligibility for Returns:**
- You have **30 calendar days** from the date of receipt to return your item.
- The item must be in its **original condition**—unopened, unused, and with all original tags, packaging, and accessories included.
- Items that are **damaged, worn, or altered** are not eligible for return.
- For hygiene reasons, certain products (such as undergarments or beauty products) may not be eligible for return. Please check the product details for specific exclusions.

**How to Return an Item:**
1. **Contact Customer Support** via email at **2Boathmanagement@gmail.com** within 30 days of receiving your order to initiate the return process.
2. We will provide you with a **Return Authorization Number (RAN)** and instructions for returning the item.
3. Pack the item securely in its original packaging and include your order number, RAN, and a brief description of the reason for return.
4. Ship the item back to us using the return label or courier service provided.

**Refund Process:**
- Once we receive and inspect the returned item, we will process your refund.
- Refunds will be issued to the **original payment method** used for purchase.
- Please allow up to **10 business days** for the refund to appear in your account, depending on your bank or payment provider.

**Shipping Costs:**
- **Return shipping fees** are the responsibility of the customer, unless the return is due to a defect, error, or damaged item.
- **Original shipping costs** are non-refundable, unless the return is due to an error on our part.

**Exchanges:**
- We do not offer direct exchanges. If you need a different size, color, or product, please return the original item and place a new order.

**Contact Us:**
For any questions or concerns regarding returns, please reach out to our customer support team via email at:

- **Email**: [2Boathmanagement@gmail.com]

Thank you for choosing **2B OATH**. We appreciate your business and are here to help ensure a smooth and hassle-free shopping experience!